WHCMS Now Available In Virtual Office

I am pleased to announce that WHCMS is  now available within my VirtualOffice product range.


WHMCS is an all-in-one client management, billing and support solution for online businesses.

WHMCS handles everything from signup to termination, with automated billing, provisioning and management. With WHMCS, you’re in control with a very powerful business automation tool.


  • Billing – Multiple Currencies, Tax Support, One Off & Recurring Invoicing, Quotes/Estimates & Ticket Support Billing
  • Automation – Payment Processing, Refunds, Fraud Checks, Product/Domain Provisioning & Management
  • Easy to Use – Simple & Intuitive Interface, Fast Loading, Quick Setup & Efficient Support
  • Products – Offer Free, One Time & Recurring, Prorata, Custom Fields, Welcome Emails, Stock Mgt & Promotions
  • Transactions – Over 50 Supported Payment Gateways, Income/Transaction Logs & Statistical Reports
  • Support – Integrated ticket system, knowledgebase, downloads, announcements & network issues tool
  • Modules – Create, Suspend, Terminate, Upgrade, SSL Certs, Update Nameservers, Renew & More…
  • Customisable – Client & Admin Area Templates, Order Forms, Language Files & CSS Styling
  • Developer Friendly – Module Development Kits, Action Hooks & a Remote API

More Information About Virtual office

Virtual Office from Court Guinness is an affordable online business management solution which comprises of any number of open source products from a well populated list and extends and integrates these via a “bridge” solution.

WHCMS is available from £1.69 per month

An additional licence is required for this product.

For more information on VirtualOffice, please use the form below to contact me.

OsTicket Now Available in Virtual Office

I am delighted to announce that I am now offering OsTicket within  my Virtual Office product offering.

What is OsTicket?

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve.

osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, and easy to setup and use.


Web-based Platform : osTicket is a web-based multi-user customer support platform. No local installation required. Access it anytime – from anywhere.

Customer Portal : All support requests and responses are archived online. User can login using email and ticket ID. No user account or registration required to submit a ticket.

Autoresponder : Configurable automatic reply sent out when a new ticket is opened or a message is received.

Email Integration : Tickets can be created via email, online forms or phone (created by staff). Flexible configuration and mapping.

Role-based Access : Control staff’s access level based on assigned groups, departments and teams.

Collision Avoidance : Ticket locking mechanism to allow staff to lock tickets during response and avoid conflicting responses.

Ticket Assignment : Assign tickets to a staff or a teams. Assignment notes are logged as internal notes.

Ticket Transfer : Transfer tickets between departments to make sure it’s being handled by the correct staff.

Due Dates : Set due dates on individual tickets and overwrite default grace period. Get overdue alerts and notices on missed due dates.

Alerts & Notices : Staff and clients are kept up to date with email alerts. Configurable and flexible settings.

Dashboard & Reports : Get system overview and basic historical statistics on tickets count and status per department, staff and help topics.

Canned Responses : Predefined responses for frequently asked questions. Ticket variables supported for personalized responses.

Internal Notes : Add internal notes to tickets for staff. Activity logs let you see events or what actions have been taken, when, and by whom.

Attachment Support : Allow web or emailed attachments. Configurable file type whitelisting to enhance security.

Email Templates : Manage and configure email templates used for auto-reply, alerts, notices and responses. Ticket variables supported for personalized messages.

Ticket Filters : Apply conditional rules to route incoming tickets to the right departments or staff members, and action triggers.

Service Level Agreements : SLA support allow you to track tickets and due dates without the hassle. Get overdue alerts and notices on missed due dates, and priority escalation.

For more information on either osTicket or Virtual Office, please use the form below to contact me:

Does This Exist – Technology

I have been creating a small infrastructure stack on and off this week on one of my Linux boxes to bring all of my infrastructure into a private cloud capable of looking after personal affairs and some business affairs as well. So far I have document management, file management, WordPress management, email and good few other items sorted. All of this kit is free open source software licensed under GPL and runs nicely on one of my web servers. However one nice to have piece of kit is alluding me. What I am after is a free platform for Forex trading and stock market information. Does this even exist? Google and SourceForge have not been much use so far. So my big question is does the stuff I am after actually exist? Many thanks in advance to all!