Network Blocking – NHS

It is with regret that I have had to block access to this site and some other services to users of the NHS Network and associated networks, this due to unacceptable spikes which is preventing this and some other platforms from operating to their optimum performance. The traffic load to this site from the NHS network and associated networks is unacceptable to the smooth running of such a complex and well utilised platform. I apologise for any inconvenience this may cause

GLPI Now Available in Virtual Office

I am delighted to be able to announce that GLPI is now available as part of my “Virtual Office” product.

I have a demonstration suite available to potential clients. Please contact me for more information.

What is GLPI?

GLPI is an Information Resource-Manager with an additional Administration-Interface. As an ITSM and Asset Management tool, it is capable of managing both the company’s software and hardware assets. You can use it to build up a database with an inventory for your company (computers, software, printers, consumables, etc.). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.

Features

General

  • Multi-entity management (multi-location, multi-structure)
  • Multi-user support
  • Multiple Authentication System (local, LDAP, AD, Pop/Imap, CAS, x509…) and multiple servers
  • Multilingual management (45 languages available)
  • Permissions and profiles system
  • Notification system on events (consumable stock, expiry of contracts and licenses), customizable and by entity

Inventory

  • ITSM functionalities: inventory creation, maintenance and tracking of the entire company’s data assets from a centralized console
  • Inventory’s data import from one or several OCS Inventory, NG servers or with the FusionInventory plugins
  • Computer fleet inventory with management of its components, disk space and TCO management
  • Monitors’ inventory with management of the connections to the computers
  • Inventory of the network hardware fleet with management of the connections to the devices (IP, Mac addresses, VLANs…)
  • Printer fleet inventory with management of connections to the computers and management of consumable associated and consumption and the thresholds of alarm
  • External devices inventory (scanners, graphical tables…) with management of the connections to the computers
  • Phone fleet inventory with management of connections to the computers
  • Software fleet inventory, with license and expiration dates management
  • Administrative and financial Information management (purchase, guarantee and extension, damping)
  • Management of the various states for the materials (in repair…)
  • Management of generic peripherals and monitors being able to be associated several computers
  • External bonds management towards other applications
  • History of the modifications on the elements of the inventory
  • Management of contracts, contacts, documents related to inventory items

Helpdesk

  • Incidents, requests, problems and changes management
  • Ticket creation through emails, end-user or technician interface
  • Ticket lifecycle (assignment, tickets scheduling, solutions, etc.)
  • Knowledge base and Frequently Asked Questions (FAQ)

Please use the form below to contact me if you wish to discuss GLPI or Virtual Office.