So here we are two months later. I’ve endured two major operations (of which both wounds went septic!), l nearly died, had peritonitis, a collapsed lung and a stoma that was positioned right onto my skin, so every time it emptied itself, it felt like someone was squeezing lemon juice into an open wound. I’ve suffered some terrible neglect from certain nurses and seen unnecessary mental abuse to elderly patients. On top of all this, l watched an elderly lady in the next bed to me refuse food for two weeks and saw the nurses ignore it saying she was just being stubborn! Similar scrutiny by these oh so caring nurses has meant l’ve left hospital two stone lighter! Now let me ask you a question, do you think it’s acceptable to put two suicidal patients who had stabbed themselves and were being guarded by psychiatric nurse’s for 24 hours, on a ward with surgical patients? Also, do you think it’s okay to allow an elderly senile patient to wonder the wards in the middle of the night, banging on windows and pulling back curtains that had been pulled around beds, shouting out for her husband, whilst the frightened night nurse is stood in the corridor saying ” you really needed to go back to your room now”!!!! l would like to offer anyone who has been treated badly in hospital, the following advice; Complain to the ward matron! They all have one and they will deal with any complaints. I complained once and the nurse in question was reprimanded!I was amazed! Remember! You are their customer and customer service still applies. If you booked into a hotel and was treated badly, would you complain? I’m sure you would, but this isn’t a hotel, it’s a hospital and it’s your health and life at stake. If these people don’t want to look after patients, then they should go and work at a supermarket, staking shelves. Nursing should be a vocation, not just a wage at the end of the month! I have been to hell and back at that hospital and sincerely wish anyone about to be treated there, my heartiest good luck. There is much more I can write and will write when I feel better.
So I had a major operation on Friday night and I am now in the High Dependency Unit at St Georges Hospital in Tooting. I have been in pain ever since. At 1 am on Saturday morning Court talked to ICU and could not get a reasonable word out of them. He even had to explain to one doctor what a Post It Note is!. The most common phrases I hear in English from the staff usually very loudly are “I don’t know”, “its not my problem” or “it wasn’t me” and then that’s when they speak in English. When Court is here because he is restricted by visiting times he has to attempt to bully the staff into making me more comfortable, get me help and pain relief and help calm me down from my pain and stress levels. They even managed to cock up all my intravenous lines and leave me with a huge “bubble” in one arm. I can now only have pain relief orally. When I ask for painkillers the answer seems to be “morphine” now whats the question! (This post was ghost written by Court when I told him what to say when the staff were not looking. I do not have the energy to post myself right now.)
I have not been allowed fluids since 11am this morning and the temperature has hit 32 degrees today and they forgot to give me any intravenous fluids. I finally went searching for an answer to why l hadn’t been taken down for my surgery at 5pm. Nobody at the nurses station could give me an answer until l saw one of my surgical team at the end of the corridor, l walked down to find out what was going on and was told that my surgery had been cancelled. The senior sister didn’t know l had been without fluids for 7 hours in this heat! I think St Georges are trying to get back in the papers for killing another patient due to dehydration! Keep going St Georges Hospital, you might make it a hat trick! PS: I had to call Court a number of times today to help me and he is so pissed off at the moment. Still he managed to make it halfway across London in a taxi in heavy traffic in under 25 mins! Expect his blog to be updated shortly. I’m still trying to find Derek the cabbies’ blog so I link to it and thank him for driving for so fast and finding short cuts we never knew existed 🙂
I currently have a suction vacuum on a wound that has split open and a stomach bag (which is part of my intestine tied outside my body on my abdomen. Because l was rushed I to hospital, the vacuum wound and the stomach bag are only a few millimeters apart and so the dressings for both wounds overlap each other. This usually means, when one needs changing, so does the other. Last night the vacuum started to leak air so instead of changing the whole dressing, they put some more tape over the area and l was told to lie still until morning. At 8pm the night shift came on duty and were told this. Then at 9.30pm my stoma bag decided to leak poo from the bag. I was told to change the stoma bag on my own and they would. Come and see to the vacuum dressing, however, by the time l had changed the stoma bag, the staff nurse decided to cover the vacuum wound with more tape and again told me to lie still. At 10.00pm my stoma bag leaked poo again but this time the staff nurse decided to attach a stoma bag with a tap on it that allowed the poo to drain into a larger bag, she said this would allow me a good night sleep and that if the bag got too full, it would simply drain into the second bag (more like l wouldn’t disturb her!). Again more tap was put over the vacuum would to stop any air leaking out. I managed to have a pretty peaceful sleep but when l woke up at 5.45am, the stoma bag had burst leaving poo all over my bed, pillows, my clothes and me! I was so upset by this, the staff nurse said that l should again change my stoma bag myself, and she would come and change the vacuum dressing. I had run out of dressings for the stoma bag and was bursting to go to the toilet, so l went to the loo but when l came back, the staff nurse had changed my bed sheets but nothing else and then disappeared again, l was left to lie in my own poo, in pain and without any dressings until the night staff handed over to the day staff at 8.15am! I was so upset l said to her, “where have you been, l’ve been sitting here in my own poo since 6am waiting for you help me”. She said she was sorry but she had other patients to look after! My doctor had come in at the beginning of this conversation and ripped into the incompetent staff sister, ordering one of the other nurses to clean me up whilst she laid into the staff nurse. After everyone had gone, the staff nurse came to my bed trying to grovel to me and explain her actions. A little while later one of the day shift nurses popped her head around the curtain at my bed to ask if the patient in the next bed to me had received her medication last night because the incompetent staff nurse had not signed it off and she had now gone home!