The answer to this is quite simply when there are more children in there than adults, the adults cannot control their children and the restaurant management couldn’t care less. Thats when. This is exactly what happened on Saturday when we went to the Olive Garden in Raynes Park, dial in the fact the the air conditioning wasn’t working and on one of the units the down vents had been covered with tape. The food at the Olive Garden is always of an exceptional standard. Its just such a pity they got the service wrong on this occasion.