So here we are two months later. I’ve endured two major operations (of which both wounds went septic!), l nearly died, had peritonitis, a collapsed lung and a stoma that was positioned right onto my skin, so every time it emptied itself, it felt like someone was squeezing lemon juice into an open wound. I’ve suffered some terrible neglect from certain nurses and seen unnecessary mental abuse to elderly patients. On top of all this, l watched an elderly lady in the next bed to me refuse food for two weeks and saw the nurses ignore it saying she was just being stubborn! Similar scrutiny by these oh so caring nurses has meant l’ve left hospital two stone lighter! Now let me ask you a question, do you think it’s acceptable to put two suicidal patients who had stabbed themselves and were being guarded by psychiatric nurse’s for 24 hours, on a ward with surgical patients? Also, do you think it’s okay to allow an elderly senile patient to wonder the wards in the middle of the night, banging on windows and pulling back curtains that had been pulled around beds, shouting out for her husband, whilst the frightened night nurse is stood in the corridor saying ” you really needed to go back to your room now”!!!! l would like to offer anyone who has been treated badly in hospital, the following advice; Complain to the ward matron! They all have one and they will deal with any complaints. I complained once and the nurse in question was reprimanded!I was amazed! Remember! You are their customer and customer service still applies. If you booked into a hotel and was treated badly, would you complain? I’m sure you would, but this isn’t a hotel, it’s a hospital and it’s your health and life at stake. If these people don’t want to look after patients, then they should go and work at a supermarket, staking shelves. Nursing should be a vocation, not just a wage at the end of the month! I have been to hell and back at that hospital and sincerely wish anyone about to be treated there, my heartiest good luck. There is much more I can write and will write when I feel better.
So I had a major operation on Friday night and I am now in the High Dependency Unit at St Georges Hospital in Tooting. I have been in pain ever since. At 1 am on Saturday morning Court talked to ICU and could not get a reasonable word out of them. He even had to explain to one doctor what a Post It Note is!. The most common phrases I hear in English from the staff usually very loudly are “I don’t know”, “its not my problem” or “it wasn’t me” and then that’s when they speak in English. When Court is here because he is restricted by visiting times he has to attempt to bully the staff into making me more comfortable, get me help and pain relief and help calm me down from my pain and stress levels. They even managed to cock up all my intravenous lines and leave me with a huge “bubble” in one arm. I can now only have pain relief orally. When I ask for painkillers the answer seems to be “morphine” now whats the question! (This post was ghost written by Court when I told him what to say when the staff were not looking. I do not have the energy to post myself right now.)
I have not been allowed fluids since 11am this morning and the temperature has hit 32 degrees today and they forgot to give me any intravenous fluids. I finally went searching for an answer to why l hadn’t been taken down for my surgery at 5pm. Nobody at the nurses station could give me an answer until l saw one of my surgical team at the end of the corridor, l walked down to find out what was going on and was told that my surgery had been cancelled. The senior sister didn’t know l had been without fluids for 7 hours in this heat! I think St Georges are trying to get back in the papers for killing another patient due to dehydration! Keep going St Georges Hospital, you might make it a hat trick! PS: I had to call Court a number of times today to help me and he is so pissed off at the moment. Still he managed to make it halfway across London in a taxi in heavy traffic in under 25 mins! Expect his blog to be updated shortly. I’m still trying to find Derek the cabbies’ blog so I link to it and thank him for driving for so fast and finding short cuts we never knew existed 🙂
I have been at Georges Hospital in Tooting, London for 39 days now. Here is an update. Courts blog tells you the rest and this one is so similar its unbelievevable Had to wait 2 hours for orimorph as the senior nurse was on her break and there wasn’t anyone to cover her bay whilst she was away. I had to wait over an hour the other night to get my stomach bag changed as the nurses were all busy with other things . . . . . . this was 3am in the morning and poo was running down my side onto the bed, when l buzzed one of the nurses to get more cleaning cloths to soak up the poo, she was very aggressive saying how busy she was, even before she gave me a chance to open my mouth and simply ask for more cloths. The following night the same thing happened but l only had to wait for half an hour this time! I was left in pain for 5 hours waiting for a nurse to get my morphine injection. One nurse has now spent a total of 6 hours doing the croissant ladies hair whilst the 95 year old lady is ignored in the next bed as she is too scared to ask for help (she will quietly cry to herself and is ignored but l’m on the far side of the ward but l can hear her!). When a new patient is discharged, she is asked to complete a questionnaire, whilst the nurse stands over her.