Mautic Now Available In Virtual Office

I am delighted to be able to announce that Mautic is now available as part of my “Virtual Office” product.

I have a demonstration suite available to potential clients. Please contact me for more information.

What is Mautic?

Mautic is a cutting-edge marketing automation platform with an elegant design and a powerful set of features built into an incredibly easy-to-use interface. Mautic is free and open source software. Regardless of the size of your business, or your sales team you can finally have access to a full set of marketing tools with no cost. You have equal opportunity for success and some of the most powerful marketing automation tools available and can compete with any business. Mautic empowers your business and saves you time.

Mautic Features?

  • Automated Marketing Campaigns, create unique campaigns for your segmented lead lists through an easy-to-use drag and drop interface
  • Social Media Listening, see what your leads are saying online across a half-dozen social networks
  • Lead Management, Generation, and Nurturing, along every step of the sales funnel
  • Website Visitor Monitoring and Analytics, learn what’s popular and what’s not, what works and what needs help
  • Landing Page Creation with drag-and-drop builder and fully customizable
  • Asset Management, store your PDF’s, white papers, graphics, videos, and more on your server or in the cloud and track views, and more
  • 1:1 Personalized Marketing, make each lead feel personally contacted, automatically
  • Email Marketing Campaigns send to group lists, segments, real-time triggers, and batch sending
  • Online Behavior Tracking
  • Forms with an easy form builder, and profile building
  • Workflows for lifecycle nurturing
  • CRM integrations to easy convert leads to potential contacts
  • Custom field tracking and mapping
  • Dripflow campaigns and time-delayed contact
  • Full A/B campaigns and landing page testing
  • API and Integrations (26 and counting)
  • Dynamic and configurable mail service providers, use who you want: Mandrill, SendGrid, Mailchimp, AWS, Gmail
  • Point system, assign point values to any activity and easily spot those leads ready for the next step, automatically have leads moved to new lists, or campaigns, or even to your CRM based on point total
  • Mobile optimized.

Please use the form below to contact me if you wish to discuss Mautic or Virtual Office.

GLPI Now Available in Virtual Office

I am delighted to be able to announce that GLPI is now available as part of my “Virtual Office” product.

I have a demonstration suite available to potential clients. Please contact me for more information.

What is GLPI?

GLPI is an Information Resource-Manager with an additional Administration-Interface. As an ITSM and Asset Management tool, it is capable of managing both the company’s software and hardware assets. You can use it to build up a database with an inventory for your company (computers, software, printers, consumables, etc.). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.

Features

General

  • Multi-entity management (multi-location, multi-structure)
  • Multi-user support
  • Multiple Authentication System (local, LDAP, AD, Pop/Imap, CAS, x509…) and multiple servers
  • Multilingual management (45 languages available)
  • Permissions and profiles system
  • Notification system on events (consumable stock, expiry of contracts and licenses), customizable and by entity

Inventory

  • ITSM functionalities: inventory creation, maintenance and tracking of the entire company’s data assets from a centralized console
  • Inventory’s data import from one or several OCS Inventory, NG servers or with the FusionInventory plugins
  • Computer fleet inventory with management of its components, disk space and TCO management
  • Monitors’ inventory with management of the connections to the computers
  • Inventory of the network hardware fleet with management of the connections to the devices (IP, Mac addresses, VLANs…)
  • Printer fleet inventory with management of connections to the computers and management of consumable associated and consumption and the thresholds of alarm
  • External devices inventory (scanners, graphical tables…) with management of the connections to the computers
  • Phone fleet inventory with management of connections to the computers
  • Software fleet inventory, with license and expiration dates management
  • Administrative and financial Information management (purchase, guarantee and extension, damping)
  • Management of the various states for the materials (in repair…)
  • Management of generic peripherals and monitors being able to be associated several computers
  • External bonds management towards other applications
  • History of the modifications on the elements of the inventory
  • Management of contracts, contacts, documents related to inventory items

Helpdesk

  • Incidents, requests, problems and changes management
  • Ticket creation through emails, end-user or technician interface
  • Ticket lifecycle (assignment, tickets scheduling, solutions, etc.)
  • Knowledge base and Frequently Asked Questions (FAQ)

Please use the form below to contact me if you wish to discuss GLPI or Virtual Office.

KanBoard Now Available In Virtual Office

I am delighted to announce that I am now able to offer Kanboard as part of my “Virtual Office” product.

What is Kanboard?

Kanboard is web based project management software that uses the Kanban methodology. Kanboard is not for everybody, it’s made for people who want to manage their projects efficiently and simply.

Features:

  • Simple : There is no fancy user interface, Kanboard focus on simplicity and minimalism. The number of features is voluntary limited.
  • Visual and clear overview of your tasks : The Kanban board is the best way to know the current status of a project because it’s visual. It’s very easy to understand, there is nothing to explain.
  • Search and filter tasks : Kanboard have a very simple query language that offer the flexibility to find tasks in no time.
  • Single dashboard for all projects : Get all important information in one place, your projects, you calendar, your assigned tasks and subtasks.
  • Work in team or alone : Kanboard is designed for small teams but you can also work alone. For each project, you can add members and project managers with more privileges.
  • Tasks, subtasks, attachments and comments : Break down a task into subtasks, estimate the time or the complexity. Describe your task by using the Markdown syntax. Add comments, documents, change the color, the category, the assignee, the due date.
  • Automated actions : Don’t repeat yourself! Automate your workflow. Stop doing again and again the same thing manually. Change automatically the assignee, colors, categories and almost anything based on events.
  • Swimlanes : Swimlanes are horizontal separations in your board. You can divide the board into several sections to manage software releases or anything else.
  • Gantt charts : Visualize the timeline of your projects. Allocate resources effectively. Plan your projects in minutes.
  • Analytics and reports : Analyze and improve your workflow by using the cumulative flow diagram or the burndown chart. Visualize the lead and cycle time of your projects.

Please use the form below to contact me if you wish to discuss KanBoard or Virtual Office.

Kingston Hospital – What has happened to it?

I have had a number of reasons to interface with Kingston Hospital recently. I used to slate St Georges Hospital in Tooting a lot but Kingston is fast taking over as the laughing stock of the NHS in South West London. The place is full of people who cannot do their jobs properly. I was written to after an appointment and the member of staff in question said that I agreed to something when in fact I had not! It gets even better. On a previous occasion a consultant who I swear was a seventh day Adventist mixed up his consultation with me to include several way out religious references which I found rather uncomfortable. I also have evidence of this hospital botching a number of operations and giving false advice to patients including myself. I have evidence also of staff in the Emergency Department lying on police statements on more than one occasion. If you complain to the trust they ask you to fill in a diversity questionnaire before they will deal with the complaint. A complaint is a complaint regardless of ethnic origin or any other component of diversity and this to me shows that the trust does not take complaints seriously. The chief Executive was voted as one of the most influential lesbians in the NHS. It is my opinion that she uses this as a smokescreen for crappy management. Furthermore in my opinion she should not be in post and I have said this previously on more than one occasion on these pages. It has gone so far that with the state of my health I am grateful that my own GP has agreed with me that everything Kingston have been asked to do should be re visited by another NHS trust. Being on these premises is a highly uncomfortable experience. I thought it would take an awful lot to depose St Georges Hospital of their top spot as the laughing stock of the NHS in South West London but they have risen to the top spot much in the same way as Manchester United Football Club have fallen from their own grace and lofty heights. I know of a large number of property developers that could have an awful lot of fun with the site on which Kingston Hospital sits and this would in my opinion be a good thing for the local community and for South West London at large. In my opinion avoid this place at all costs.